Shipping

As per our shipping policy, We offer FREE shipping on all orders over the value of $70 (order value is calculated after discount/special promotion waiver is applied). If your total order value is less than $70. We charge a flat fee of
$8 - United States of America
$8 - Canada

For the rest of the world, Shipping costs varies depending on location. 

Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

Mostly we process orders within 24 hours after it's successfully placed. We use third-party services for shipping,

US & Canada:

Express Shipping ( 3-6 days, Tracking Included)

Standard Shipping ( 6-9 days, No Tracking )

Free Shipping ( 7-21 days, No Tracking )

Rest of World:
It may take anywhere from 7 to 21 days for the products to arrive at your doorsteps.

We know you are excited to get your crystals. We will try our best to deliver it ASAP. Feel free to contact us in case of delays. 

We ship everywhere in the world. No matter where you live, we will make sure you get our healing crystals :)

We're happy to help, please send an email at [email protected] with your order details and we'll get back to you right away!

Returns & Refunds

Once your returned order is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If a refund is approved, it will be processed, and a credit will automatically be applied to your credit card or original method of payment, It may take anywhere from 9-21 days depending on the payment method you used.

Shipping and handling charges are not refundable. Any amounts refunded will not include the cost of shipping.

Returns
Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.


Additional non-returnable items:

Gift cardsDownloadable software productsSome health and personal care items


To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted (if applicable)
Product with obvious signs of use
Any item not in its original condition is damaged or missing parts for reasons not due to our error
Any item that is returned more than 30 days after delivery

Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at [email protected]
Sale items (if applicable)
Only regular priced items may be refunded, unfortunately, sale items cannot be refunded.

Exchanges (if applicable)
We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at [email protected] and send your item to: Bhoibari, Near Jumma Masjid Khambhat, Gujarat IN 388620.

Gifts
If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and he will find out about your return.

Shipping
To return your product, you should mail your product to: Bhoibari, Near Jumma Masjid Khambhat Gujarat IN 388620

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.